Privacy Policy

Last updated: March 28, 2026

Alice Bazdikian ("we," "us," or "our") operates smallbusinessaicoach.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or use our services.

1. Information We Collect

Information you provide directly:

• Contact information — name and email address, when you download resources (e.g., the AI-First Business PDF), register for webinars, complete the AI Readiness Scorecard, or book a diagnostic session.
• Scorecard responses — your answers to the AI Readiness Scorecard quiz, used to generate your personalized results.

Information collected automatically:

• Analytics data — we use Google Tag Manager (GTM-53LWP97Z) and Vercel Analytics to collect anonymized usage data such as pages visited, time on site, referring URLs, browser type, and device information.
• Cookies — our analytics tools may place cookies on your device. These are used solely for understanding how visitors interact with the Site.

2. How We Use Your Information

• To deliver the resources, webinars, and services you request
• To send you relevant follow-up information about AI workshops, diagnostics, and educational content
• To generate and deliver your AI Readiness Scorecard results
• To improve the Site and understand how visitors use it

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Data Storage and Security

Your information is stored securely using Supabase (our database provider). We use industry-standard encryption and access controls to protect your data. Only authorized personnel have access to personal information, and only as needed to provide our services.

4. Third-Party Services

We use the following third-party services that may process your data:

• Supabase — database and form submission storage
• Google Tag Manager — analytics and conversion tracking
• Vercel — website hosting and analytics
• Calendly — appointment scheduling for diagnostics

Each of these services has its own privacy policy governing how they handle data.

5. Your Rights

Under Canadian privacy law (PIPEDA) and, where applicable, the EU General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data we hold
• Correct inaccurate or incomplete data
• Delete your personal data ("right to be forgotten")
• Withdraw consent for email communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at alice@alicebazdikian.com.

6. Email Communications

When you provide your email address, you may receive follow-up emails related to AI education, workshops, and resources. Every email includes an unsubscribe link. You can opt out at any time.

7. Children's Privacy

Our Site and services are not directed at individuals under 16. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact

If you have questions about this Privacy Policy or how we handle your data:

• Email: alice@alicebazdikian.com
• Location: Toronto, Ontario, Canada